We will always follow through with hosting planned events. However, in these uncertain times post-9/11, a national disaster or act of terror could render us both unable to host a planned event and unable to return your deposits. We hire staff, purchase equipment, and rent non-refundable facilities based on your reservations. Please be advised that if the K-LOVE Fan Awards show or Experience event is cancelled due to such extraordinary circumstances, we cannot refund your deposits regardless of other published cancellation dates and deadlines.
National Disaster Cancellation?
The K-LOVE Fan Awards has your safety in mind as we host events. If we are unable to host an event due to weather conditions, deposits cannot be refunded. Refunds of final balance payments will be made only if properties and/or locations refund The K-LOVE Fan Awards for these costs. If an event is hosted as scheduled and you or your group cancels or reduces in number due to weather conditions, all payments are non-refundable.
The K-LOVE Fan Awards partners with Travel Guard Insurance. To inquire about trip insurance for the fan awards contact Travel Guard directly at: 1-800-454-7107 or SoutheastTeam@aig.com
Is airfare or travel covered in the cost of the Fan Experience?
No. Airfare and travel is to be purchased by each individual and is not coordinated by the K-LOVE Fan Awards.
Is transportation from the airport provided?
No. Transportation to the Gaylord Opryland Resort is the responsibility of each individual. Closer to the time of the Fan Awards, you can contact the hotel directly for their shuttle schedule and prices.
I am driving. Can I park on site?
Yes, you can park on site. However, there is a $32 per day parking fee that will be charged to your room. This is not covered as part of the cost of the Fan Experience.
What airport should I fly into?
We recommend flying into Nashville International Airport, otherwise known as BNA.
Do you offer airfare discounts?
No, the K-LOVE Fan Awards does not offer airfare discounts at this time.
What are the driving directions to the Opryland Resort?
Gaylord Opryland Resort & Convention Center
2800 Opryland Drive
Nashville, TN 37214
Please use this address to map this location.